FitHorse

Support

Write to us and we will reply by email. Answers to common questions are below.

Recording stops when the screen is locked

On iPhone, allow FitHorse to access your location “Always” (Settings → FitHorse → Location). On Android, allow location and notifications: while recording, a FitHorse notification stays in the notification shade. If recording still stops, turn off battery optimization for the app.

How to connect a heart rate monitor

Turn on heart rate broadcasting over Bluetooth on your strap or watch. Then open “Profile” → “Watches and heart rate sensors” → “Find sensors”. On iPhone, heart rate from Apple Watch comes through the Health app; on Android, heart rate from a watch comes through Health Connect — allow FitHorse to read heart rate.

A workout is missing from my profile

Workouts are sent to the server when you are online. Unsent workouts are kept on your phone and go out with the next sync.

How to delete my account

“Profile” → profile card at the top → “Delete account”. Your account and all workouts are permanently deleted from the server. More details in the privacy policy.

Report content

If someone's profile, photo or race description violates the terms of use, write to us using the form above and include a link. We remove such content and block violators.

FitHorse is a workout tracker for running, cycling, walking, trail running and skiing. Route, pace per kilometer, elevation and calories.
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